This Privacy Policy describes how maju36 collects, uses, stores, and protects the personal data of all users of the maju36 platform at maju36.com. We are committed to handling your information with care, transparency, and in accordance with applicable data protection principles.
By registering an account or continuing to use the maju36 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
All data transmitted to maju36 is encrypted in transit using bank-grade SSL.
maju36 never sells your personal data to third-party advertisers or data brokers.
Access, correct, or request deletion of your personal data at any time via support.
Personal data is stored on access-controlled, encrypted servers with limited internal access.
maju36 ("we," "us," "our") is the data controller responsible for the personal data collected through the maju36 platform at maju36.com. As data controller, maju36 determines the purposes and means of processing personal data submitted by players and visitors to the platform. Questions relating to data privacy may be directed to our support team using the contact details provided in Section 13 of this Policy.
When you create a maju36 account, we collect the following personal data: full name, date of birth, email address, contact telephone number, country and city of residence (e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya), and your chosen username. This information is mandatory for account creation and identity verification purposes.
In order to comply with our licensing obligations and anti-money laundering requirements, maju36 may collect copies of identity documents including your national identity card (MyKad), passport, proof of residential address, and proof of payment method. KYC documents are processed and stored securely and are accessed only by authorised compliance personnel.
maju36 collects transaction data relating to deposits and withdrawals, including payment method identifiers (e.g., masked Touch 'n Go eWallet account numbers, masked FPX bank account references), transaction amounts in MYR, and timestamps. maju36 does not store complete payment card numbers or full bank account credentials.
We collect records of your gaming activity on the maju36 platform, including bets placed, games played, winnings, bonus usage, session durations, and responsible gaming tool settings. This data is used for account management, dispute resolution, and regulatory reporting.
When you access maju36, we automatically collect technical data including: IP address, device type and operating system, browser type and version, referring URL, pages visited within the maju36 platform, and session timestamps. This data is collected via server logs and cookies (see Section 6).
We retain records of your communications with the maju36 support team, including live chat transcripts and emails sent to [email protected]. These records are retained for quality assurance and dispute resolution purposes.
maju36 processes your personal data for the following purposes:
maju36 processes your personal data on the following legal bases:
maju36 does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only where necessary:
All third-party service providers engaged by maju36 are contractually required to process personal data only as instructed by maju36 and to maintain appropriate security standards.
The maju36 platform uses cookies and similar tracking technologies to operate essential platform functions, maintain your login session, remember your preferences, and analyse platform usage. Cookies are small text files placed on your device by your browser when you visit maju36.com.
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use the maju36 platform, including the maju36 Login function.
maju36 retains your personal data for as long as your account is active and for a minimum period of five (5) years following account closure, in order to meet our regulatory and legal obligations including anti-money laundering record-keeping requirements. Gaming transaction records may be retained for longer periods where required by applicable licensing conditions. Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. You may request early deletion of your data where no legal retention obligation applies — see Section 9.
maju36 implements a layered security architecture to protect your personal data, including:
Whilst maju36 employs extensive security measures, no online system is entirely immune from risk. In the event of a data breach that affects your rights, maju36 will notify affected players and relevant authorities in accordance with applicable legal requirements.
Subject to applicable law, you have the following rights in respect of your personal data held by maju36:
To exercise any of these rights, contact maju36 via live chat or email [email protected]. maju36 will respond to verified requests within 30 days. Identity verification may be required before data is disclosed or deleted.
The maju36 platform is strictly intended for persons aged 21 years and above. maju36 does not knowingly collect personal data from persons under 21. If maju36 becomes aware that personal data has been collected from an individual under the minimum age, such data will be promptly deleted and the associated account will be closed. Parents or guardians who believe a minor may have registered with maju36 should contact our support team immediately.
maju36 may transfer your personal data to servers or service providers located outside Malaysia where necessary for platform operations. Any such transfers will be conducted in accordance with applicable data protection requirements and subject to appropriate contractual safeguards. Where data is transferred to jurisdictions without equivalent data protection laws, maju36 ensures appropriate measures are in place — such as standard contractual clauses — to protect your personal data to the standard described in this Policy.
maju36 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform services. Material changes will be communicated to registered Players by email and/or by prominent notice on the maju36 platform at least 14 days before the revised Policy takes effect. Continued use of the maju36 platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. The current version of this Policy is always accessible at maju36.com/privacy-policy.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data maju36 holds about you, please contact our support team:
This Privacy Policy was last updated in June 2026 and applies to all users of the maju36 platform including players registered in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Bangsar, and all other locations across Malaysia.
maju36 is built on a foundation of trust — with fair games, transparent policies, and genuine respect for your privacy. Join 500,000+ Malaysian players who bet and play confidently on maju36.
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